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"May 4, 2009

Your products are top brands at a very good price. I searched the internet and you came in #1 for selection and most importantly price, including Free Shipping. Arrived quickly. Thank you again ~ Melanie B, Palm Desert, CA"

- Melanie Baxter, Palm Desert CA

"Thank you, Thank you, and Thank you. Plumbing an old-fashioned bathroom is never easy, but you folks have made it easier and I'll certainly recommend your site to others."
- Ron F. Aberdeen, WA

"Many thanks. The shelf arrived today. It will not be installed until my bathroom is redone
in about 2 weeks. But I opened the box and it looks great. I have been looking for a modern, simple, dual glass shelf for months, and could not find a thing that I liked. Purely by accident, I came across your website. Thank you again.

I will be redoing a 2nd bathroom in the spring, and will most certainly take a ride to Brooklyn to see all your fixtures, vanities, etc."

- Linda, Westhampton Beach, NY

"Such a great product, price and speedy service. Way to go !"
- David S. Elmwood Park, IL

"October 15, 2008

Dear Mr. Vayner and Universal Ceramic Tiles,

Thank you so much for all your help with our glass mosaic tile order. I am excited to see there is still a company out there that takes pride in its customer service. Your prompt response to my email questions and knowledge of your product is unprecedented. I do quite a bit of online ordering, and i have never dealt with such a well-rounded and customer-oriented company. From your timely, insightful emails to the employee who carefully packaged our glass tiles, every aspect of our order was seamless. We received our order in Illinois a short 3 days after placing it. The crystal mosaic tiles are exactly what we were looking for and expected. I wish all my purchasing experience were as enjoyable and satisfying as this one. Please thank your employees and continue your remarkable service and product."

- Cassandra Erickson, Streamwood, IL

"It's a pleasure doing business with you. I appreciate your speedy delivery. I will recommend you to anyone looking for plumbing supplies. Very pleased with my transaction"
- David P. Chicago, IL

"You get an A+ in customer service and pricing. Keep up the great work and I am sure your company will be very successful."
- Natalie T. Charlotte, NC

"Thanks for the great deal. You deliver great products with excellent service."
- Sam E. Reno, NV

"You can be sure that I will let others know of your superior service. You may post my comment and name. You have earned it."
- Dr. Joseph V. Boston, MA

"I was very happy with your fast service and great prices! Your selection is fantastic and saved me time because I did not have to search any further."
- Patricia D. Mattawa, WA

"This is my second order. Your website is smartly designed!"
- Steve F. Herndon, VA

"I just wanted to say that this is the best online plumbing store! Keep up the excellent work! I will definitely be back. Best wishes and THANK YOU."
- Brenda S. Hartford, CT

"Great web site. Easy to get around and place orders. Thanks for the savings!"
- Gala K. Denver, CO

"We appreciate your customer service skills and consider your company one of the tops we have ever dealt with and will continue to praise your company to our friends and family. It was a pleasure doing business with you. Your company could teach others all about customer service."
- Richard and Angela S. Los Angeles, CA

"Thank you for exceeding my expectations!"
- Joseph H. Salt Lake City, UT

"Thank you for the great customer service and quality products. This is why I have your site book marked for future reference."
- Scott N. Webster, MN

"Thank you very, very much. You were a delight to deal with and were polite, professional and effective. We encouraged our plumber to put your information on his address book."
- Howard M. Irvine, CA

"You saved us over $100. We didn't expect our order to arrive so soon, and the faucet works great. We're very pleased with your service and will recommend you to others. Thanks."
- George and Anna L. Buffalo, NY

"Thank you very much. My order was very neatly packed and arrived sooner than I expected." I am very happy with my purchase and am looking forward to future purchases. Thanks again."
- Sam H. Irvine, CA

"I do a lot of shopping online and most of the sites are not set up for easy usage. You have earned my thanks"
- William E. Myrtle Creek, OR

"Thank you so much for the great service! I will recommend your company to others and also will use your services again."
- Mary K. Loveland, OH

"I just wanted to respond to you and let you know how impressed I was with your service. Next time I have a significant plumbing order, I will certainly think of your company first. You provide great service!"
- Brian M. Milford, PA

"I have ordered many products over the Internet and this is by far the best experience I've had. Your company is prompt, easy WEB navigation and communicates to the customer in a proficient manner. I look forward to doing business with you in the future."
- Brenda T. Middleboro, MA

"I shall certainly recommend you not only for your good prices, but also for your excellent customer service."
- Mary F. Fort Lee, NJ

"I am very impressed with your product line, prices and service! Great job!"
- Laurie M. Detroit, MI

"Great selection and fantastic customer service! Also extremely happy with my previous order."
- Fred S. Miami, FL

"The service was fantastic. Thank you! We are so glad to find this item, and we appreciate the fast service."
- Shirley D. Atlanta, GA

"You have a great web site with affordable prices. Thanks!"
- Ran Z. Dallas, TX

"This is excellent service - thanks very much. And I'll be sure to tell others about your site."
- Dr. Michael R. Cincinnati, Ohio

"I'm not very often impresses with a company's customer service, especially over the Internet, but I am totally blown away by yours!!! Your site is very easy to navigate. Thank you!"
- Anne T. Roswell, GA

"Thank you! Thank you! Thank you! You guys are great! I never thought I could remodel my 4 bathroom with such an ease. Good Luck! You've got a friend for life!

- Sam K, Newton, MA

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